Shipping Policy

Average Delivery Time
Once an order is placed, we take 1 - 3 working days to process the order. During the week, processing typically takes one working day; however, if you place an order on a Friday evening or over the weekend, it may take a little longer.
After processing, your order will be dispatched, and delivery takes an average of 8 - 12 working days. We strive to make the ordering and delivery process as smooth as possible for our customers. However, if you have any questions or concerns, please do not hesitate to contact our customer service team. Below, we explain how your order will be processed and delivered.

Placing an Order
The ordering process at Zcore is simple and straightforward. First, go to the product page and add the product you wish to purchase to your shopping cart by clicking on the "Add to cart" button.
Make sure to check that you have selected the correct variants. If everything is in order, click on the "Proceed to checkout" button.
On the checkout page, you will need to enter your correct address details. Make sure all the information is accurate. Once this is done, click on the "Continue shipping" button.
On the "Dispatch" page, you can double-check your address details. Please note that shipping and delivery are completely free of charge. As a token of our appreciation, Zcore covers all shipping costs.
You can then proceed by clicking the "Proceed to payment" button.
In the payment options, you can choose from various payment methods, including:

  • Klarna (deferred payment)
  • Credit card (AMEX, Mastercard, Maestro, Visa)
  • PayPal
  • EPS
  • Immediate payment options
    All payment options at Zcore are SSL-encrypted, ensuring a secure payment environment.

Once you've selected your payment method, click on "Complete Order," and you'll be redirected to your chosen payment provider. Follow the instructions to finalize your order. If you experience any issues with your order, feel free to contact us.

Shipping Costs
At Zcore, we cover the shipping costs for every order. All products are delivered to your door 100% free of charge, with no minimum order quantity required.

Shipping Your Order
Found the perfect product on Zcore? We aim to process and ship your order as quickly as possible, so you can enjoy it sooner!
To keep prices fair, we collect parcels in large quantities and ship them once we reach our minimum quantity for dispatch. We appreciate your understanding and support in helping us create a better and healthier world.
Please note: Like many online stores, we may experience delays due to the ongoing global challenges, such as the Corona crisis. We will do our best to ship your order as quickly as possible.
If you want to ensure that your order is dispatched as soon as possible, please contact us via email. Our service team will be happy to assist you and offer solutions.